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Collection Fee

If payment is not rendered when due, member is subject to the collection and disconnect policy.

If member’s payment is not paid when due or if member does not contact the Cooperative office to make other arrangements, the account becomes subject to disconnect.  If a collector is dispatched to collect this bill, a collection fee will be added to the total amount due.  When service is disconnected because of non-payment, a reconnect fee will be added when service is reconnected.