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Outage Steps

In case of an outage or power failure, please do the following:

  1. Check the circuit breakers--the switches on your yard pole.  Push them to the "OFF" position and then to the "ON" position to be sure that they are not the source of trouble.

  2. Check for power in two buildings or be sure that your fuses are not blown.

  3. Check to see if your neighbor has power.  This helps us locate the trouble.

  4. As soon as you have determined the trouble is not yours, call the Cooperative office in Linton---LOCAL NUMBERS call 254-4666 - LONG DISTANCE call toll free 1.800.472.2673.

Please be able to give the following information:

  1. Account number and the number on your yard pole. 

  2. Do you know what caused the outage or where the trouble is?

  3. Roads--if a special road is necessary to get to your farm, as in the winter, we would like to know where it is and how to get to your farm.

  4. Time of outage--when did you discover that you didn't have power?

Service Fee

The Cooperative will service all line trouble or outages up to and including the yard pole.  This does not include the member’s yard light or its switch control unit.  Should the member report an outage and KEM’s linemen find the circuit breakers (switches) on the yard pole in the "OFF" position which was the cause of the outage, the member will be charged the $100.00 service fee.  This service fee also applies if the trouble is found beyond the yard pole—the member’s own wiring.  It is very important that the member check their own wiring, fuses or switches, because it may save the member $100.00.

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About Us

KEM Electric Cooperative, Inc., with headquarters in Linton, North Dakota, is a distribution cooperative that provides affordable, reliable electrical energy to consumers in the rural areas of four south central counties in North Dakota.  The Cooperative serves rural electric consumers in all of Emmons County, the south half of Kidder County,  the western two-thirds of Logan County and McIntosh County.

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©2023 KEM Electric Cooperative. All Rights Reserved.

  • Home
  • Your Account
    • Payment Options
    • Reading Your Bill
    • Heating Assistance
    • Capital Credits
    • Electric/Power Bill Policy
    • What is SmartHub
    • Seasonal Use or Absenteeism
    • Snow Birds and Vacationers
    • Credit Card Over The Phone
    • Budget Billing
  • Your Cooperative
    • Contact Us
    • Board of Directors
    • Our Employees
    • Career Opportunities
    • About KEM Electric
    • Energy Sources
      • Basin Electric Power Cooperative Generation
      • WAPA Generation
    • Governance & Document Center
    • Your Partners
      • 3C Construction
      • Basin Electric Power Cooperative
      • CoBank
      • Innovative Energy Alliance Cooperative
      • Maintenance Solutions Cooperative
      • Mid-West Electric Consumers Association
      • Mor-Gran-Sou Electric Cooperative
      • National Information Solutions Cooperative
      • National Rural Electric Cooperative Association
      • National Rural Utilities Cooperative Finance Corporation
      • North Dakota Association of Rural Electric Cooperatives
      • Roughrider Electric Cooperative
      • Slope Electric Cooperative
      • Touchstone Energy Cooperatives
      • USDA Rural Utilities Service
      • West Dakota Utility Services
      • Western Area Power Administration
    • History
  • Your Community
    • Charitable Giving
      • Operation Round Up Grant Application
      • Rural Development Finance Corporation
    • News
      • Current News
      • ND Living Magazine
      • Connections/Quarterly Newsletter
      • Bill Inserts
    • Annual Meeting
    • Cooperative Day
    • Medora Discount
    • Youth and Education
      • Youth Tour
      • Kid Zone
      • Scholarships
  • Your Outage Information
    • Outage Steps
    • Storm Center
    • Power Restoration
  • Your Safety
    • Report Safety Concern
    • Look Up And Live
    • ND One Call
    • Safety Quiz
    • Electrical Safety Checklist
    • Farm Safety
    • Grain Bin Safety
    • Generator Safety
    • Pad-Mounted Transformers
    • Power Line Safety Tips
    • Tree Planting Guidelines